$180K In Hiring Costs
Avoided
High-Volume, Tech-Focused Family Law Firm
- Orlando, FL
Saved Cost
$180K

Manual Processes & Disconnected Systems
Were Limiting Growth

Invoice Tracking
Manual invoice tracking and replenishment requests consuming valuable attorney time

Report generation
Hours spent compiling reports for business coach reviews manually

Performance monitoring
No systematic performance tracking across staff and departments
Additionally, leadership lacked visibility into marketing ROI by case value, leading to uninformed budget decisions and inefficiencies in operational management.
How We Automated 3 Admin Roles Into
Scalable Systems
The Complete Workflow Automation Systems
Automated client intake and onboarding workflows in Lawmatics
Streamlined fee agreement & invoice generation with automated follow-ups
Client replenishment request automations triggering email and SMS notifications
Custom Business Intelligence Dashboards
Airtable dashboard integrating Lawmatics & Clio data
Real-time marketing attribution from lead source to collected revenue
Automated staff revenue tracking with weekly goal updates
Strategic Reporting Automation
Monthly conversion tracking with marketing source attribution
Team performance monitoring with automated bonus calculation dashboards
Business coach reporting system eliminating manual compilation tasks
The Transformational Results
Operational Efficiency Gains
- 20+ hours of admin workload reduced to near zero weekly
- $800 weekly savings by eliminating senior attorney’s manual reporting tasks
- Eliminated 2-3 full-time hires through operational automation (saving $120K-$180K/year)
- Real-time replenishment processing—replacing week long manual delays
Strategic Business Impact
- Marketing ROI visibility revealed ineffective directory spend, saving thousands
- Accelerated cash flow through faster intake-to-retainer workflows
- Vendor reports replaced with authentic, real-time performance metrics
Investment vs. Operational Savings
System development
& integration
$15K-$20K
One-time Investment
Avoided hiring
costs
$120K-$180K
Annual Savings
Direct operational
savings
$41,600
Annually
The
ROI Timeline
2-3 Months
Full cost recovery
What The Client Said
The Strategic Advantage
Scalable Systems, Not Just Reports
This case study demonstrates how custom workflow automation systems can transform law firm operations from reactive task management to proactive strategic growth. By connecting marketing data, operational workflows, and financial tracking into unified business intelligence systems, DuoDigital enabled
- 20+ hours of admin workload reduced to near zero weekly
- $800 weekly savings by eliminating senior attorney’s manual reporting tasks
- Eliminated 2-3 full-time hires through operational automation (saving $120K-$180K/year)
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